CUSTOMER PRIVACY & SECURITY POLICY
Processing Personal Information
When processing your personal information, we prevent unauthorized access and disclosure. We also maintain data accuracy to ensure the appropriate use of the information. Rocklands Accommodation has appropriate physical, technical and administrative procedures in place in order to safeguard all of the information we collect. When collecting or transferring sensitive data such as credit card information, we use a variety of security technologies and procedures. These help to protect your personal information from unauthorized access, use, or disclosure. The personal information you provide to us is stored on computer systems located in controlled facilities, all of which have limited access. When we transmit highly confidential information (such as credit card information) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card numbers are used only for processing payments and are not used for any other purposes.
We also have a high level of security to ensure that you feel safe and secure during your stay. Rocklands has a live-in caretaker as well as night-time security. We also have CCTV monitoring our grounds at all times, and security doors. Our friendly staff are always happy to answer any queries and deal with any concerns you may have at all times.
Feel free to contact us for any other questions or queries. We will be happy to answer and aim to reply within 48 hours.